a. You shall be permitted to access the Platform, avail the Pasarpbg Market services and connect with Merchants and Delivery Partners on the Platform only upon creating an Account (as defined below) and obtaining a registration on the Platform. Your ability to continue using the Platform, Pasarpbg Market services Services is subject to Your continued registration on the Platform. You will be required to enter Your personal information including your name, contact details, valid phone number while registering on the Platform.
b. As a part of the registration, You may be required to undertake a verification process to verify Your personal information and setting up the Account.
Pasarpbg Market services shall have the right to display the information, feedback, ratings, reviews etc. provided by You on the Platform. You agree and accept that as on the date of Your registration on the Platform, the information provided by You is complete, accurate and up-to-date. In the event of any change to such information, You shall be required to promptly inform Pasarpbg market of the same, in writing, at least 1 (one) week prior to the date on which such change shall take effect. You acknowledge and accept that Pasarpbg Market has not independently verified the information provided by You. Pasarpbg Market shall in no way be responsible or liable for the accuracy or completeness of any information provided by You. If You provide any information that is untrue, inaccurate, not current or incomplete, or Pasarpbg Market has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Pasarpbg Market reserves the right to suspend or terminate Your Account (defined below) and refuse any and all current or future use of the Platform (or any portion thereof) at any time.
a. The Platform provides You with the following services ("Pasarpbg Market Services"):
i. It allows You to purchase Item(s) from the Tied Up Merchants listed on the Platform and allows You to get the Items delivered to You through Delivery Partners ("Purchase Services");
c. Pasarpbg Market may, at its absolute sole discretion, add, modify, upgrade, extend, withdraw or alienate any of the Pasarpbg Market Services listed above from time to time. Pasarpbg Market does not provide any guarantee to You that the Pasarpbg Market Services will be made available to You at all times.
d. You hereby agree and acknowledge that Pasarpbg Market is only a facilitator between You, the Merchants and Delivery Partners (as the case maybe) and Pasarpbg Market only provides You with access to the Platform to connect with Merchants and Delivery Partners for You to initiate transactions on the Platform. You hereby agree and acknowledge that Pasarpbg Market will not be a party to any of the transactions that are initiated by You through the Platform and Pasarpbg Market shall not be liable in any manner or incur any liability with respect to the services performed by the Merchants or the Delivery Partners, as the case may be. Further, You hereby agree and acknowledge that Pasarpbg Market shall not be liable for the conduct, acts and omissions of the Merchants (including their employees and consultants) and Delivery Partners in the course of providing their services to You, or for any loss or damage to the Item or otherwise caused to You as a consequence of or in relation to the services being provided to You by the Merchants or the Delivery Partner, as the case may be.
e.In case of Purchase Services, it is the duty of the Tied-Up Merchants to share the updated Item list along with its prices on the Platform. Pasarpbg Market shall not be responsible for any inaccurate Item listing on the Platform. Further, You hereby agree and acknowledge that for certain Items (Items that are perishable in nature or Item whose price varies periodically), it may not be possible for the Tied-Up Merchants to list out the exact price or prices of such Items on the Platform. The above shall also be applicable to the provision of Purchase Services. In such cases, the Delivery Partner upon reaching the Merchant outlet shall intimate You about the Item price and You shall be required to confirm the purchase of the Item and you shall make the payment for the same to complete the transaction, however if You do not confirm the purchase of the Item and do not make payment for the Item, You shall pay such fees as may be communicated to You on the Platform for the efforts of the Delivery Partner.
g. Pasarpbg Market does not check or verify the packages that are being picked up and dropped off on behalf of You or the Items that are being delivered to You by the Delivery Partner, and therefore Pasarpbg Market shall have no liability with respect to the same. However, if it comes to the knowledge of Pasarpbg Market that You have packaged any illegal or dangerous substance or availed the Pick- up and Drop Off Services using the Platform to deliver any illegal or dangerous substance, Pasarpbg Market shall have the right to report You to the government authorities and take other appropriate legal actions against You.
h. You hereby acknowledge that Pasarpbg Market shall not be liable for any damages of any kind arising from Your use of the Pasarpbg Market Services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
i. Pasarpbg Market shall be entitled at any time without giving any reason terminate Your request for any Pasarpbg Market Service.
j. You hereby agree that Pasarpbg Market shall not be liable for any conduct or misbehaviour or actions of Delivery Partner with respect to any transactions initiated on the Platform. Further, You agree that Pasarpbg Market has no control over the Items provided to You by the Merchants and therefore, Pasarpbg Market shall not incur any liability with respect to such Items. However, keeping in mind the interests of the Users, We have informed our Merchants to ensure that Items are packaged properly to avoid any form of spillage or damage to the Item or any issues related to packaging
k. You hereby agree that scheduling and rescheduling a transaction on the Platform depends upon the availability of Delivery Partners around Your area at the time of such scheduling and re-scheduling a transaction. Should You choose to reschedule a transaction on the Platform at a later point of time, You shall cancel the current transaction on the Platform (if initiated) and initiate a new transaction on the Platform, as per Your convenient time.
l. If a transaction initiated by You on the Platform cannot be completed, Pasarpbg Market shall notify You on the Platform.
m. You agree to provide as much information as possible on the Platform with respect to the Items/services You wish to purchase/avail, using the Platform.
n. Pasarpbg Market shall use Your locationbased information that is captured by Pasarpbg Market through global positioning system when You are using Your mobile device to request a Pasarpbg Market Service on its m-app. Such location based information shall be used by Pasarpbg Market only to facilitate and improve the Pasarpbg Market Services being offered to You.
o. We can’t fulfil any tasks which are immoral or unlawful in nature. Pasarpbg Market reserves the right to refuse to perform any tasks on the grounds of such tasks being immoral/unethical/unlawful/banned either by Pasarpbg Market’s internal policies or as per the independent discretion of Pasarpbg Market. Pasarpbg Market may also refuse to perform any task on the grounds that such task is prohibited under any contract to which we are party.
p. You understand and acknowledge that Pasarpbg Market by itself does not sell or provide any such Items. Pasarpbg Market is not responsible for the quality, merchantability or fitness of such Items. Accordingly, in the event of any grievances arising from the transaction initiated by You on the Platform pertaining to purchase or sale of any product from any Merchant, You may contact Pasarpbg Market support for routing. your grievances to the Merchant through the Platform.
q. You hereby acknowledge that if You have any complaint with respect to the Pasarpbg Market Services, You will first inform Pasarpbg Market in writing within 24 (twenty four) hours of using such Pasarpbg Market Services.
a. You are solely responsible for and in control of the information You provide to us. Compilation of User Accounts and User Account bearing contact number and e-mail addresses are owned by Pasarpbg Market. Further, You understand and agree that certain information will be case sensitive and must be handled with a prudent care.
b. In the case where the Platform is unable to establish unique identity of the User against a valid mobile number or e-mail address, the Account shall be indefinitely suspended. Pasarpbg Market reserves the full discretion to suspend a User's Account in the above event and does not have the liability to share any Account information whatsoever.
a. Purchase Services: While initiating a request for a Purchase Service, You shall pay for the price of the Items You require the Delivery Partners to deliver to You from the Tied Up Merchant.
b. You agree that Pasarpbg Market may use certain third-party vendors and service providers, including payment gateways, to process the payments made by You on the Platform.
c. Location: You acknowledge and agree that Your geo-location information is required for You to avail the Pasarpbg Market Services and initiate transactions on the Platform. You acknowledge and hereby consent to the monitoring and tracking of Your geo-location information. In addition, Pasarpbg Market may share Your geo-location information with Delivery Partners and Merchants (as the case maybe).
a. Pasarpbg Market shall confirm and initiate the execution of the transaction initiated by You upon receiving confirmation from You for the same. If You wish to cancel a transaction on the Platform, You shall select the cancel it and use the fund in wallet for future orders
b. Pasarpbg Market may cancel the transaction initiated by You on the Platform, if:
The designated address to avail the Pasarpbg Market Services provided by You is outside the service zone of Pasarpbg Market.
Failure to get your response via phone or any other communication channel at the time of confirmation of the order booking.
Information, instructions and authorisations provided by You is not complete or sufficient to execute the transaction initiated by You on the Platform.
If in case of tied-up Merchants, the Tied-Up Merchant outlet is closed.
If a Delivery Partner is not available to perform the services, as may be requested.
If any Item for which You have initiated the transaction is not in stock with the Merchant. If the transaction cannot be completed for reasons not in control of Pasarpbg Market.
c. You shall only be able to claim refunds for transactions initiated by You only if You have already pre-paid the fees with respect to such transaction. Subject to relevant Merchant’s refund policy and in accordance therein, You shall be eligible to get the refund in the following circumstances:
Your package has been tampered or damaged at the time of delivery, as determined by Pasarpbg Market basis the parameters established by Pasarpbg Market in its sole discretion.
If the wrong Item has been delivered to You, which does not match with the Item for which You had initiated a transaction on the Platform.
Pasarpbg Market has cancelled the order because of any reason mentioned under Para 6 (b) above.
All decisions with respect to refunds will be at the sole discretion of Pasarpbg Market and in accordance with Pasarpbg Market’s internal refund policy (Refund Metrix) and the same shall be final and binding. All refunds initiated by Pasarpbg Market shall be refunded to the financial source account from which, You have initiated the transaction on the Platform.
8. You hereby agree and acknowledge that the Offers are being extended by Pasarpbg Market at its sole independent discretion and nothing shall entitle You to any of the Offers. You shall read the terms and conditions of the Offers carefully before availing them.
a. The Pasarpbg Market Services are not available to minors i.e. persons under the age of 18 (eighteen) years or to any Users suspended or removed by Pasarpbg Market from accessing the Platform for any reason whatsoever. You represent that You are of legal age to form a binding contract and are not a person barred from receiving using or availing Pasarpbg Market Services under the applicable laws.
b. Pasarpbg Market reserves the right to refuse access to the Platform, at any time to new Users or to terminate or suspend access granted to existing Users at any time without according any reasons for doing so.
c. You shall not have more than 1 (one) active Account (as defined below) on the Platform. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another party or impersonating any other person for the purposing of creating an account with the Platform.
a. In order to use the Platform and avail the Pasarpbg Market Services, You will have to register on the Platform and create an account with a unique user identity and password ("Account"). If You are using the Platform on a compatible mobile or tablet, You will have to install the application and then proceed with registration.
b. You will be responsible for maintaining the confidentiality of the Account information, and are fully responsible for all activities that occur under Your Account. You agree to (i) immediately notify Pasarpbg Market of any unauthorized use of Your Account information or any other breach of security, and (ii) [ensure that You exit from Your Account at the end of each session.] Pasarpbg Market cannot and will not be liable for any loss or damage arising from Your failure to comply with this provision. You may be held liable for losses incurred by Pasarpbg Market or any other User of or visitor to the Platform due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account information secure and confidential.Use of another User’s Account information for using the Platform is expressly prohibited.
c. You represent and warrant that You have not received any notice from any third party or any governmental authority and no litigation is pending against You in any court of law, which prevents You from accessing the Platform and/or availing the Pasarpbg Market Services.
d. You represent and warrant that You are legally authorised to view and access the Platform and avail the Pasarpbg Market Services.
e. You agree not to access (or attempt to access) the Platform by any means other than through the interface that is provided by Pasarpbg Market. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform, or in any way reproduce or circumvent the navigational structure or presentation of the Platform, materials or any Pasarpbg Market Property, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Platform.
f. You acknowledge and agree that by accessing or using the Platform, You may be exposed to content from others that You may consider offensive, indecent or otherwise objectionable. Pasarpbg Market disclaims all liabilities arising in relation to such offensive content on the Platform.
g. Further, You undertake not to:
defame, abuse, harass, threaten or otherwise violate the legal rights of others;
publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, disparaging, ethnically objectionable, obscene, indecent or unlawful topic, name, material or information;
do any such thing that may harms minors in any way;
copy, republish, post, display, translate, transmit, reproduce or distribute any Pasarpbg Market Property through any medium without obtaining the necessary authorization from Pasarpbg Market;
conduct or forward surveys, contests, pyramid schemes or chain letters;
upload or distribute files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents;
upload or distribute files or documents or videos (whether live or pre-recorded) that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Platform or another's computer;
engage in any activity that interferes with or disrupts access to the Platform (or the servers and networks which are connected to the Platform);
attempt to gain unauthorized access to any portion or feature of the Platform, any other systems or networks connected to the Platform, to any Pasarpbg Market server, or through the Platform, by hacking, password mining or any other illegitimate means; probe, scan or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform. You may not reverse look-up, trace or seek to trace any information on any other User, of or visitor to, the Platform, to its source, or exploit the Platform or information made available or offered by or through the Platform, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided on the Platform;
disrupt or interfere with the security of, or otherwise cause harm to, the Platform, systems resources, accounts, passwords, servers or networks connected to or accessible through the Platform or any affiliated or linked sites;
collect or store data about other Users, Merchants, Delivery Partner in connection with the prohibited conduct and activities set forth herein;
use any device or software to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the Platform, or with any other person’s use of the Platform;
falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
impersonate any other User, Merchant, Delivery Partner or person;
violate any applicable laws or regulations for the time being in force within or outside Brunei or anyone’s right to privacy or personality;
threatens the unity, integrity, defence, security or sovereignty of Brunei, friendly relation with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting for any other nation; and
reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Platform.
h. You agree and acknowledge that the use of the Pasarpbg Market Services offered by Pasarpbg Market is at Your sole risk and that Pasarpbg Market disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.
i. Without prejudice to the above, Pasarpbg Market makes no representation or warranty that the Pasarpbg Market Services will meet Your requirements.
a. The Platform and process, and their selection and arrangement, including but not limited to, all text, videos, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork, algorithm and computer code (and any combination thereof), except any third party software available on the Platform, is owned by Pasarpbg Market ("Pasarpbg Market Property") and the design, structure, selection, co-ordination, expression, look and feel and arrangement of such Pasarpbg Market Property is protected by copyright, patent and trademark laws, and various other intellectual property rights. You are not permitted to use Pasarpbg Market Property without the prior written consent of Pasarpbg Market.
b. The trademarks, logos and service marks displayed on the Platform ("Marks") are the property of Pasarpbg Market, except any trademark, logos and service marks of third parties available on the Platform. You are not permitted to use the Marks without the prior consent of Pasarpbg Market or such third party as may be applicable.
You expressly understand and agree that, to the maximum extent permitted by applicable law:
b. Pasarpbg Market will have no liability related to any User content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. Pasarpbg Market also disclaims all liability with respect to the misuse, loss, modification or unavailability of any User content.
c. Pasarpbg Market will not be liable for any loss that You may incur as a consequence of unauthorized use of Your Account or Account information in connection with the Platform either with or without Your knowledge.
d. Pasarpbg Market shall not be responsible for the delay or inability to use the Platform, Pasarpbg Market Services or related functionalities, the provision of or failure to provide functionalities, or for any information, software, functionalities and related graphics obtained through the Platform, or otherwise arising out of the use of the Platform, whether based on contract, tort, negligence, strict liability or otherwise. Further, Pasarpbg Market shall not be held responsible for non-availability of the Platform during periodic maintenance operations or any unplanned suspension of access to the Platform that may occur due to technical reasons or for any reason beyond Pasarpbg Market's control. You understand and agree that any material or data downloaded or otherwise obtained through the Platform is done entirely at Your own discretion and risk, and that You will be solely responsible for any damage to Your computer systems or loss of data that results from the download of such material or data.
b. In no event shall the Indemnitees, be liable to You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, arising out of or in connection with Your use of or access to the Platform or Pasarpbg Market Property on the Platform.
d. Subject to applicable laws, in no event will Pasarpbg Market or its employees aggregate liability, arising from or related to the Pasarpbg Market Services
e. The Platform and the Pasarpbg Market Services are only available to Users located in Brunei. Users shall not access or use the Platform from any other jurisdiction except for Brunei. If a User access or uses the Platform from any other jurisdiction except for Brunei, the User shall be liable to comply with all applicable laws and Pasarpbg Market shall not be liable for the same, whatsoever.